Brighstone business represents the Isle of Wight at Visit England awards

Mill House Rose Award 2022 - l-r Dame Judith Macgregor Josie Gavoyannis Tacis Gavoyannis

VisitEngland has revealed the 100 winners of this year’s ROSE (Recognition of Service Excellence) Award, with The Mill House at Brighstone leading the way for the Isle of Wight.

The ROSE Awards recognise the accommodation providers across England who provide visitors with the warmest of welcomes. They celebrate the establishments where the owners, management and employees, irrespective of their star rating, style or type of accommodation, provide outstanding experiences for their customers.

Owner of The Mill House Josie Gavoyannis is thrilled to have won the ROSE Award:

‘We were one of 100 businesses nominated by VisitEngland quality scheme assessors and selected from their comments on online feedback and reviews from overseas and domestic visitors.  It was an honour to be awarded such a prestigious award and amazing to represent the Isle of Wight.  

‘Thank you to all our super guests who, without their support, feedback and return bookings, this award would not be possible!  The best part of working in the tourism industry for us is being part of our guests’ holiday memories and experiences and winning this award for service excellence means the world to us!’

VisitEngland Director Andrew Stokes said:

“It is great to see the ROSE Awards back as we celebrate and congratulate accommodation businesses across England excelling at customer service and creating stand-out experiences that keep visitors coming back time-after-time.

“The awards are also a wonderful showcase of the sheer scale of outstanding accommodation across England with visitors truly spoilt for choice. From stunning estates with camping on their doorstep to quintessentially English pubs with cosy rooms, from charming B&Bs and self-catering cottages in glorious locations to quirky beach huts in picture-perfect seaside towns, there is a stay to suit all tastes and requirements.”

The ROSE Award winners were nominated by VisitEngland’s quality scheme assessors and selected from assessor comments and online feedback from overseas and domestic visitors. Recipients of the awards include all types of accommodation from Bed & Breakfasts (B&B)/guesthouses, self-catering and hotels to parks, campsites, glamping sites and hostels and cover a range of ratings from three to five stars, as well as accredited properties.

The VisitEngland ROSE Awards 2022 were presented at an afternoon tea event on Thursday 5 May at the Luton Hoo Hotel, Golf & Spa.

The awards are now in their sixth year after being paused in 2020 and 2021.

The Mill House, Brighstone